Last Updated: December 2025
1. Introduction
Welcome to BestSlippers.com.au ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestslippers.com.au (the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, email address, message content)
- Subscribe to our newsletter (email address)
- Participate in surveys or provide feedback
- Comment on our articles or reviews
Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address (anonymised where possible)
- Pages visited and time spent on pages
- Referring website addresses
- Device type (desktop, mobile, tablet)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To send you newsletters and updates (only if you've opted in)
- To improve our website content and user experience
- To analyse website traffic and usage patterns
- To prevent fraudulent activity and ensure Site security
- To comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you interact with our Site
- Provide relevant content and recommendations
- Analyse Site traffic through services like Google Analytics
You can control cookie settings through your browser. However, disabling cookies may affect some Site functionality.
Third-Party Cookies
Our Site may contain cookies from third-party services including:
- Google Analytics: Used to analyse Site traffic and user behaviour. Google's privacy policy applies to data collected through this service.
- Amazon Associates: Used to track affiliate purchases. Amazon's privacy policy applies to data collected when you click our affiliate links.
5. Affiliate Disclosure
BestSlippers.com.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.
When you click on product links on our Site and make a purchase on Amazon, we may earn a commission at no additional cost to you. Amazon may collect information about your visit and purchases according to their privacy policy.
6. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site (e.g., email service providers, analytics platforms)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988 and Australian Privacy Principles (APPs), you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our Site may contain links to third-party websites, including Amazon.com.au and other retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@bestslippers.com.au
- Contact Form: www.bestslippers.com.au/contact
For complaints regarding our handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.